Shipping Policy

At STARSTEPS® we ensure that your order is delivered quickly, safely and with care.

Delivery time

• Netherlands & Belgium: 1–2 working days

• Orders are processed and shipped on business days

Postage costs

✔ Always free shipping

Track & Trace

As soon as your order has been shipped, you will receive a track & trace email .
This allows you to track your package at any time.

Not home?

The carrier will deliver again or send your package to a collection point.

Entered the wrong address?

Please contact us as soon as possible at cubcommerce@gmail.com .
If your order has already been shipped, unfortunately we can no longer change the address.

Delays

Have you not received your package after 5 working days ?
Send us a message — we'll respond within 24 hours and always resolve it politely.