FAQ

Frequently Asked Questions

📦 What is the delivery time?

1–2 working days within the Netherlands and Belgium.
Shipping is always free.

🚚 How can I track my order?

After shipping you will automatically receive a track & trace email .

↩️ Can I return my order?

Yes, within 14 days.
You can find more information in our refund policy.

🛠 My product arrived damaged, what now?

Send an email with photos + your order number to cubcommerce@gmail.com .
We will respond within 24 hours and send you a solution.

🔒 Are your products safe?

Yes, all our products meet the highest safety standards:

📧 How quickly do you respond?

We respond to all emails within 24 hours .

❓ Other questions?