Warranty & Complaints Procedure

Warranty

All products come with a 2-year warranty in accordance with European law.

Covered by warranty:

  • manufacturing defects
  • construction errors
  • material defects

Not covered:

  • damage due to improper use
  • wear and tear from normal use

Complaints procedure

We always resolve complaints promptly.

  1. Email your order number and description to cubcommerce@gmail.com
  2. Add photos if relevant
  3. We will respond within 24 hours

We offer replacement, repair or refund